Technical Support
We're here to help! Get in touch with our support team.
⏰ Response Time
We typically respond to all inquiries within 24-48 hours during business days.
For urgent issues, please call our phone support line.
💡 Before Contacting Support
To help us assist you better, please include the following information in your message:
- Device Information: Your iPhone/iPad model and iOS version
- App Version: The version of Amivio you're using (found in Settings)
- Issue Description: A detailed description of the problem you're experiencing
- Steps to Reproduce: What you were doing when the issue occurred
- Screenshots: If applicable, screenshots or screen recordings can be very helpful
- Account Information: Your User ID (if relevant to the issue)